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Due to high demand and temporary stock shortages, some orders may take longer than usual to arrive. We are working hard to restock and fulfill all orders as quickly as possible.
You'll receive tracking information via email within 24-48 hours of your order shipping.
Can't find your tracking info? Email us at Sales@mentara.shop with your order number and we'll help you out.
Frequently Asked Questions
Will this work for my type of back pain?
If you've had spinal fusion and you're still in pain — yes. Herniated discs, bulging discs, degenerative disc disease, nerve pain, post-surgical numbness — this formula was built for the gap every other treatment misses.
This is a dietary supplement, not a medical treatment. Consult your doctor before starting.
If you're unsure — try it risk-free with our 90-day guarantee.
Do I need to take this forever?
No. Most people take it for 3-6 months to address the deficiency, then either stop or drop to a maintenance dose. Once your discs are properly supported, many find they don't need it daily anymore.
Some continue long-term to maintain spinal health — especially to support adjacent segments. Listen to your body and consult your doctor.
How long before I see results?
Everyone's different — but here's what most people report:
Weeks 1-3: Nothing dramatic. This is normal. Your body is absorbing and distributing — give it time.
Weeks 3-4: First signs start showing. Less pain, better mornings, quieter nerve pain.
Months 2-3: Improvements continue building.
Months 3-6: This is where most people get their lives back.
Your spine took years to get here. Stay consistent and give it time. Results are not guaranteed.
When should I take it?
Take 2 capsules daily, with food. Morning works best — or split one morning, one evening.
Consistency matters more than timing. Just make it part of your routine.
How long does shipping take?
Our Typical timeframes:
- United States: 7–14 business days
- International: 7–15 business days
Delays can occasionally happen due to high demand and international logistics. If your order hasn't arrived or you need an update, contact us at Sales@Mentara.Shop
Delivery times are estimates and not guaranteed. See our shipping policy for full details.
How does the subscription work?
Your subscription saves you up to 40% and you'll never run out.
Cancel, pause, or skip anytime — no long-term commitment. Just cancel at least 24 hours before your next billing date.
Manage your subscription through your portal or email Sales@Mentara.Shop
Once an order is fulfilled it cannot be refunded. See subscription policy for full details.
Returns or Full Refund Guarantee
We offer 90-day money-back guarantee on first-time purchases.
Not satisfied? Email Sales@Mentara.Shop within 90 days of delivery to start your return.
A few things to know:
- One refund per product per customer
- Customer covers return shipping
- Up to 15% restocking fee applies
- Products must be in resalable condition
- Shipping fees are non-refundable
- Subscription orders are not eligible
Once we receive your return, allow up to 10 business days for processing plus 3-5 days for your bank to post.
See our full Refund Policy for complete details.